Welcome to Bram Calcs. This Shipping Policy outlines how we process, ship, and deliver your orders. By placing an order on our website, you agree to the terms stated below.
Worldwide Shipping
Bram Calcs proudly offers worldwide shipping. We aim to deliver products efficiently and securely to our customers around the globe. Delivery times and shipping fees may vary depending on your location and the availability of products.
Order Processing Time
- Orders are typically processed within 1–3 business days after confirmation.
- You will receive an email notification once your order has been processed and is ready for shipment.
- Orders placed on weekends or public holidays will be processed on the next working day.
Payment Method
We currently accept Cash on Delivery (COD) as our only payment method. Payment must be made in full at the time of delivery. No advance payments or online transactions are required.
Shipping Time and Delivery
- Estimated delivery times vary by region but typically range between 5–15 business days after dispatch.
- Delivery times may be affected by customs procedures, local postal delays, or other unforeseen factors beyond our control.
- Customers are responsible for providing accurate shipping addresses and contact details.
Shipping Confirmation and Tracking
Once your order is shipped, you will receive a shipping confirmation email containing your order details and tracking information (if available). You can use this tracking number to monitor your delivery progress.
Delivery Attempts
Our courier partners will attempt delivery to the address you provided. If you are unavailable at the time of delivery:
- The courier may contact you to arrange a new delivery attempt, or
- The package may be returned to us after multiple unsuccessful attempts.
In case of returned shipments, please contact [email protected] for assistance.
Shipping Charges
Shipping charges (if applicable) are displayed at checkout before you confirm your order. Charges vary based on your delivery location, package weight, and shipping method.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or local taxes. These charges are not included in your order total and must be paid by the recipient upon delivery.
Bram Calcs is not responsible for any customs delays or charges incurred during international shipping.
Order Tracking Issues
If your tracking number is not active or shows no updates within a few days of shipment, please allow additional time for the courier to update their system. For persistent issues, contact us at [email protected] with your order details.
Lost or Damaged Packages
We take great care in packaging and shipping your order. However, if your order arrives damaged or does not arrive within the expected timeframe, please contact us immediately at [email protected]. We will work to resolve the issue promptly, including replacement or compensation, depending on the situation.
Changes to Shipping Address
If you need to update your shipping address after placing your order, please contact us within 24 hours at [email protected]. Address changes requested after the order has shipped cannot be guaranteed.
Contact Us
For any questions or concerns regarding your shipment, please contact:
Email: [email protected]